Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Processing times may vary during peak seasons or promotional periods.

Shipping Rates and Delivery Estimates

Shipping charges for orders will be calculated and displayed at checkout. Estimated delivery times depend on the selected shipping method and destination.

Delivery times are estimates and may vary due to factors beyond control, such as customs delays or carrier issues.

Shipment Confirmation and Tracking

Once an order has shipped, a confirmation email with tracking information will be sent. Tracking details may take up to 24 hours to update after shipment.

International Shipping

International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient. Customs policies vary by country; please check with local customs authorities for more information.

Delays and Lost Packages

While every effort is made to ensure timely delivery, delays may occur due to weather, carrier issues, or other unforeseen circumstances. If a package is lost or delayed beyond the estimated delivery window, contact customer support for assistance.

Address Accuracy

Ensure that all shipping details are accurate at checkout. Orders shipped to incorrect addresses due to customer error cannot be refunded or replaced.

Damaged or Missing Items

Inspect all packages upon arrival. If an order arrives damaged or with missing items, contact customer support within 7 days of delivery with photos and order details for resolution.

Contact

For questions about shipping or order status, contact customer support at jean@wildlifehomedecor.com